Terms of service
Effective Date: 06 May 2026
Welcome to kokoandkind.in. These Terms of Service (“Terms”) govern your use of our website and services. By accessing or purchasing from our store, you agree to be bound by these Terms. Please read them carefully before using our website.
1. General Information
This website is operated by kokoandkind.in, an Electronics and Gift Store based in India.
Business Details:
- GST Number: 19DXHPR5546F1ZZ
- Email: kokoandkind@gmail.com
- Phone: 9019182781
- Address: Solepara, Kumarsanda, Murshidabad, West Bengal, India – 742136
Throughout the site, the terms “we”, “us” and “our” refer to kokoandkind.in.
2. Eligibility to Use
By using this website, you confirm that:
- You are at least 18 years old or accessing under parental supervision
- You have the legal capacity to enter into binding contracts
- You will provide accurate and complete information when required
We reserve the right to refuse service to anyone at any time for any reason.
3. Online Store Terms
You agree not to use our products for:
- Any illegal or unauthorized purpose
- Violating any laws in your jurisdiction
- Distributing harmful or malicious code
Any breach of these Terms may result in immediate termination of your services.
4. Products and Services
We offer electronics products and gift items through our online store.
Product Information
We strive to ensure that:
- Product descriptions are accurate
- Images represent actual products
However:
- Colors may vary due to screen differences
- Product packaging may differ from images
We reserve the right to:
- Modify or discontinue products without notice
- Limit quantities of any product
5. Pricing and Payments
All prices listed are in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
Payment Methods
We accept:
- Online payments (UPI, Debit/Credit Cards, Net Banking)
- Cash on Delivery (if available)
Pricing Policy
- Prices are subject to change without notice
- We are not responsible for pricing errors, but we reserve the right to cancel incorrect orders
6. Order Acceptance and Cancellation
Order Confirmation
Once you place an order:
- You will receive a confirmation via email or SMS
- This does not guarantee acceptance of your order
Order Cancellation
We reserve the right to cancel orders due to:
- Product unavailability
- Incorrect pricing
- Suspicious or fraudulent transactions
Customers may request cancellation before dispatch by contacting us.
7. Shipping and Delivery
We aim to deliver products in a timely manner across India.
Shipping Policy
- Orders are processed within 1–3 business days
- Delivery timelines may vary based on location
Delays
We are not responsible for delays caused by:
- Courier partners
- Natural disasters
- Government restrictions
Shipping charges (if applicable) will be displayed at checkout.
8. Returns and Refunds
We follow a transparent return and refund policy.
Eligibility
Returns are accepted if:
- Product is damaged, defective, or incorrect
- Return request is made within specified time
Non-Returnable Items
- Used products
- Items without original packaging
Refund Process
- Refunds are processed after inspection
- Amount is credited to original payment method
For assistance, contact us at kokoandkind@gmail.com.
9. User Accounts
You may be required to create an account to access certain features.
Account Responsibility
You agree to:
- Maintain confidentiality of your login details
- Accept responsibility for all activities under your account
We are not liable for unauthorized access due to your negligence.
10. Intellectual Property
All content on this website, including:
- Logos
- Images
- Text
- Graphics
is the property of kokoandkind.in and protected under applicable copyright laws.
You may not:
- Copy
- Reproduce
- Sell
- Exploit any content
without written permission.
11. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for:
- Content accuracy
- Privacy practices
- Services offered by third parties
Accessing such websites is at your own risk.
12. Prohibited Activities
You agree not to:
- Use the site for fraudulent purposes
- Interfere with website security
- Attempt unauthorized access
- Upload harmful code or viruses
Violation may lead to legal action.
13. Limitation of Liability
To the fullest extent permitted by law:
kokoandkind.in shall not be liable for:
- Any indirect or incidental damages
- Loss of data or profits
- Delays or interruptions in service
All products and services are provided “as is” and “as available”.
14. Indemnification
You agree to indemnify and hold harmless kokoandkind.in, its owners, employees, and affiliates from any claims arising from:
- Your misuse of the website
- Violation of these Terms
- Breach of applicable laws
15. Privacy Policy
Your use of our website is also governed by our Privacy Policy.
We ensure:
- Protection of your personal information
- Secure transactions
By using our services, you consent to our data practices.
16. Changes to Terms
We reserve the right to update or modify these Terms at any time.
Updates
- Changes will be posted on this page
- Continued use of the website implies acceptance
We recommend reviewing this page periodically.
17. Termination
We may terminate or suspend your access to the website:
- Without prior notice
- For violation of these Terms
Upon termination:
- Your right to use the service ceases immediately
18. Governing Law
These Terms are governed by the laws of India.
Any disputes shall be subject to the jurisdiction of courts in West Bengal.
19. Contact Information
For any questions regarding these Terms, you can contact us:
- Email: kokoandkind@gmail.com
- Phone: 9019182781
- Address: Solepara, Kumarsanda, Murshidabad, West Bengal – 742136
20. Entire Agreement
These Terms constitute the entire agreement between you and kokoandkind.in, superseding any prior agreements or communications.
✅ Final Note
By using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.