Privacy policy

Effective Date: 06 May 2026

Welcome to kokoandkind.in. Your privacy is extremely important to us, and we are committed to protecting your personal information. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website.

1. Information We Collect

When you visit kokoandkind.in, we automatically collect certain information about your device, including:

  • Web browser type
  • IP address
  • Time zone
  • Cookies installed on your device

Additionally, as you browse our website, we collect information about:

  • Individual web pages or products you view
  • Websites or search terms that referred you
  • How you interact with the site

We refer to this automatically collected information as Device Information.

Personal Information You Provide

When you make a purchase or attempt to make a purchase, we collect certain information from you, including:

  • Full name
  • Billing address
  • Shipping address
  • Payment information (processed securely via third-party gateways)
  • Email address
  • Phone number

This is referred to as Order Information.

2. How We Use Your Information

We use the information collected in several ways:

To Fulfill Orders

  • Process payments
  • Arrange shipping
  • Provide invoices and order confirmations

To Communicate With You

  • Send order updates
  • Respond to inquiries
  • Provide customer support

For Marketing Purposes

  • Send promotional emails (only if you opt-in)
  • Inform you about new products, offers, and updates

To Improve Our Website

  • Analyze customer behavior
  • Enhance user experience
  • Optimize website performance

3. Sharing Your Personal Information

We share your personal information with trusted third parties to help us operate our business:

  • Payment gateways for secure transactions
  • Shipping partners for order delivery
  • Analytics providers (such as Google Analytics)

We may also share your information to:

  • Comply with applicable laws and regulations
  • Respond to legal requests (such as court orders)
  • Protect our rights

4. Cookies and Tracking Technologies

We use cookies to improve your browsing experience. Cookies help us:

  • Remember your preferences
  • Track website performance
  • Analyze traffic

You can disable cookies through your browser settings, but this may affect website functionality.

5. Data Retention

We retain your Order Information for our records unless and until you ask us to delete this information. This helps us:

  • Maintain transaction records
  • Comply with legal obligations
  • Resolve disputes

6. Your Rights

If you are a resident of certain regions, you may have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your data
  • Object to processing of your data

To exercise these rights, please contact us using the details below.

7. Data Security

We take reasonable precautions to protect your personal information. These include:

  • Secure servers
  • SSL encryption
  • Trusted payment gateways

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Services

Our website may contain links to third-party websites. We are not responsible for:

  • Privacy practices of third-party sites
  • Content on external websites

We encourage you to read their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

If we become aware that we have collected such data, we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • Changes in our practices
  • Legal or regulatory requirements

Any updates will be posted on this page with a revised effective date.

11. Contact Us

For more information about our privacy practices or if you have questions, please contact us:

Store Name: kokoandkind.in
Email: kokoandkind@gmail.com
Phone: 9019182781
Address: Solepara, Kumarsanda, Murshidabad, West Bengal – 742136
GST Number: 19DXHPR5546F1ZZ

12. Consent

By using our website, you agree to the terms of this Privacy Policy.

13. Additional Information for Transparency

We value transparency and want you to understand how your data is handled:

  • We never sell your personal data
  • We only collect necessary information
  • You have control over your data

14. Payment Security

All payment transactions are processed through secure and trusted payment gateways. We do not store your card details on our servers.

15. Email Communication Policy

If you subscribe to our newsletter:

  • You may receive promotional emails
  • You can unsubscribe anytime using the link in the email

16. Legal Compliance

We adhere to all applicable Indian laws regarding data protection and privacy, ensuring your data is handled responsibly.

Conclusion

At kokoandkind.in, your trust matters to us. We are committed to safeguarding your personal information and ensuring a secure shopping experience.