Contact information

Welcome to kokoandkind.in, your trusted destination for high-quality electronics and unique gift items. We believe that strong communication is the foundation of excellent customer service. Whether you have a question about a product, need assistance with an order, or simply want to share feedback, our team is always here to help.

We are committed to providing a smooth, transparent, and customer-friendly experience. Please find all our contact details below and feel free to reach out to us through any of the available channels.

📍 Our Registered Business Address

kokoandkind.in
Solepara, Kumarsanda
Murshidabad, West Bengal
India
PIN Code: 742136

This is our official business address for all correspondence, including legal notices, returns (where applicable), and official communication. If you need to send documents or parcels, please ensure you contact us beforehand for proper instructions.

📞 Phone Support

Customer Care Number: +91 9019182781

Our support team is available to assist you with:

  • Order tracking and updates
  • Product inquiries
  • Payment-related issues
  • Returns and refunds assistance
  • General customer support

Working Hours:
Monday to Saturday: 10:00 AM – 7:00 PM
Sunday & Public Holidays: Closed

We aim to respond to all calls promptly. If our lines are busy, we recommend trying again after some time or contacting us via email for faster assistance.

📧 Email Support

Official Email ID: kokoandkind@gmail.com

Email is the best way to reach us for detailed queries or documentation-related concerns. You can contact us regarding:

  • Order-related queries
  • Bulk purchase inquiries
  • Complaints and feedback
  • Collaboration or partnership opportunities
  • Technical support for products

Response Time:
We usually respond within 24–48 business hours. During peak seasons or sale periods, responses may take slightly longer, but we ensure every query is addressed.

🏢 Business Information

Store Name: kokoandkind.in
Business Category: Electronics and Gift Items
GST Number: 19DXHPR5546F1ZZ

We operate as a registered business under Indian GST regulations. All invoices provided with purchases are GST-compliant, ensuring transparency and trust in every transaction.

💬 Customer Support Commitment

At kokoandkind.in, customer satisfaction is our top priority. We understand that online shopping requires trust, and we work hard to build that trust every day by offering:

  • Reliable customer service
  • Transparent communication
  • Quick issue resolution
  • Genuine products at competitive prices

Our support team is trained to handle all types of customer queries professionally and efficiently. We believe in resolving issues at the earliest to ensure a smooth shopping experience.

📦 Order Assistance

If you have already placed an order and need help, please provide the following details when contacting us:

  • Order ID
  • Registered mobile number or email
  • Brief description of your issue

This helps us resolve your concern faster and more accurately.

For order tracking, shipping updates, or delivery-related concerns, our team will guide you step-by-step.

🔄 Returns & Refunds Support

If you need assistance regarding returns, replacements, or refunds, our support team is here to help. Please contact us via email or phone with complete details, including:

  • Order ID
  • Product name
  • Reason for return or issue
  • Supporting images (if applicable)

Our team will guide you through the process as per our Return & Refund Policy.

🤝 Business & Collaboration Inquiries

We are always open to new opportunities and collaborations. If you are:

  • A supplier
  • A wholesaler
  • A brand looking to partner
  • A content creator or influencer

You can reach out to us at kokoandkind@gmail.com with your proposal. We carefully review all partnership opportunities and respond accordingly.

🛡️ Customer Trust & Transparency

We believe in maintaining full transparency with our customers. That’s why we provide clear and accurate contact information so you can always reach us without any confusion.

We never hide behind automated systems—real people are always available to assist you.

📢 Feedback & Suggestions

Your feedback helps us grow and improve. If you have any suggestions regarding:

  • Website experience
  • Product quality
  • Customer service
  • Delivery process

Please share your thoughts with us via email. We value every piece of feedback and continuously work on improving our services.

⚠️ Important Notes

  • Please double-check your contact details when reaching out to us to avoid delays.
  • For urgent issues, calling us is recommended.
  • Always use your registered email or phone number for faster verification.
  • Do not share sensitive information like OTPs or passwords with anyone claiming to represent us.

🌐 Why Contact kokoandkind.in?

Customers choose to connect with us because:

  • We provide fast and reliable support
  • We handle queries with care and professionalism
  • We offer clear and honest communication
  • We value long-term customer relationships

Whether your query is big or small, we treat every customer with equal importance.

📌 Final Words

At kokoandkind.in, we are more than just an online store—we are a customer-focused brand dedicated to making your shopping experience easy, enjoyable, and trustworthy.

If you ever need help, have questions, or want to know more about our products, don’t hesitate to reach out. Our team is always ready to assist you.

📞 Quick Contact Summary

  • Phone: +91 9019182781
  • Email: kokoandkind@gmail.com
  • Address: Solepara, Kumarsanda, Murshidabad, West Bengal – 742136
  • GST No: 19DXHPR5546F1ZZ