Terms & Conditions

Welcome to kokoandkind.in

These Terms and Conditions outline the rules and regulations for the use of our website, kokoandkind.in. By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use our website if you do not agree with all the terms stated on this page.

1. General Information

  • Store Name: kokoandkind.in
  • Category: Electronics & Gift Items
  • GST Number: 19DXHPR5546F1ZZ
  • Email: kokoandkind@gmail.com
  • Phone: 9019182781
  • Address: Solepara, Kumarsanda, Murshidabad, West Bengal – 742136

By using our website, you confirm that you are at least 18 years old or accessing under the supervision of a parent or guardian.

2. Products & Services

kokoandkind.in offers a wide range of electronics products and gift items. We strive to ensure that all product descriptions, images, and prices are accurate. However:

  • Minor variations in color, size, or design may occur.
  • Product availability may change without prior notice.
  • We reserve the right to discontinue any product at any time.

3. Pricing & Payments

All prices listed on the website are in Indian Rupees (INR) and include applicable taxes unless stated otherwise.

We accept multiple payment methods, including:

  • Credit/Debit Cards
  • UPI
  • Net Banking
  • Cash on Delivery (if available)

Important:

  • Prices may change without prior notice.
  • Orders will be processed only after successful payment confirmation.
  • In case of pricing errors, we reserve the right to cancel or refuse the order.

4. Order Acceptance & Cancellation

Once you place an order, you will receive an order confirmation via email or SMS.

We reserve the right to:

  • Cancel any order due to stock unavailability
  • Cancel orders suspected of fraud or unauthorized transactions
  • Limit or cancel quantities purchased per person or order

If your order is canceled, a full refund will be processed to your original payment method.

5. Shipping & Delivery

We aim to deliver your products in a timely manner across India.

  • Delivery timelines typically range between 3–10 business days
  • Shipping charges may apply depending on location and order value
  • Delays may occur due to unforeseen circumstances (weather, logistics issues, etc.)

Customers must provide accurate shipping details. We are not responsible for delays due to incorrect addresses.

6. Return, Refund & Replacement Policy

We want you to be satisfied with your purchase. If you receive a damaged or defective product:

  • You must request a return within 7 days of delivery
  • Provide clear images or videos as proof
  • Items must be unused and in original packaging

Refunds:

  • Processed within 5–7 business days after approval
  • Credited to original payment method

Note:

  • Certain items (like used products or customized gifts) may not be eligible for return

7. User Responsibilities

By using this website, you agree:

  • Not to misuse the website for illegal activities
  • Not to attempt hacking, data theft, or unauthorized access
  • To provide accurate personal and payment details

Any violation may result in account suspension or legal action.

8. Intellectual Property Rights

All content on this website—including:

  • Images
  • Logos
  • Text
  • Graphics

is the property of kokoandkind.in and protected under copyright laws.

You may not:

  • Copy
  • Reproduce
  • Distribute

any content without prior written permission.

9. Limitation of Liability

kokoandkind.in shall not be held liable for:

  • Any indirect or incidental damages
  • Loss of data or profits
  • Delays or service interruptions beyond our control

All products are used at the customer’s own risk.

10. Privacy Policy

Your privacy is important to us. We collect personal information such as:

  • Name
  • Contact details
  • Address

This information is used solely for:

  • Order processing
  • Customer support
  • Marketing (with consent)

We do not sell or share your personal data with third parties without permission.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for:

  • Their content
  • Privacy policies
  • Practices

Users are advised to review their terms before engaging.

12. Governing Law

These Terms & Conditions are governed by the laws of India.

Any disputes arising shall be subject to the jurisdiction of courts in West Bengal.

13. Changes to Terms

kokoandkind.in reserves the right to update or modify these Terms & Conditions at any time without prior notice.

Users are encouraged to review this page regularly to stay informed.

14. Contact Us

If you have any questions about these Terms & Conditions, you can contact us:

  • 📧 Email: kokoandkind@gmail.com
  • 📞 Phone: 9019182781
  • 📍 Address: Solepara, Kumarsanda, Murshidabad, West Bengal – 742136

Final Note

By continuing to use our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.